Congrats - you've been accepted for your first HYR shift! Now what?
GET THE DEETS:
Get in touch! The business that accepted you may reach out to provide you with additional details for your shift. And what about your q's - like what to wear or who to ask for when you arrive? Text the business directly using the “MY SHIFTS” tab in your app.
A "check in" button will appear on your app home screen 10 minutes before your shift start time. Tap it to check in. Tap it again to check out at the end of your shift. For faster payments, turn on your geolocation when you check in and check out.
Set up your Stipe Connect account. Tap Menu -> Payment Info -> and follow the steps from Stripe. Payments are initiated by HYR to your Stripe Connect account within three business days (i.e. Mon - Fri) following every shift. Once a payment is initiated by HYR, Stripe may take up to three business days to release those funds depending on the debit card or bank account that’s associated with your Stripe Connect account. You can check the status of payments anytime using your Stripe Connect dashboard.
Find HYR's cancellation policy here.
Following your shift, the business will rate you on punctuality, attitude, presentation and credibility. Ratings will appear on your profile. You also have the opportunity to rate the business upon conclusion of your shift.
GET IN TOUCH:
You can reach our Community Support team by text at 647-560-8905 (Canada) / 646-455 3928 (US) or email at firstname.lastname@example.org.
Thanks for being a member of the HYR Community!